Terms of service

Last updated: September 3, 2026

OVERVIEW

This website is operated by 三人行（惠州）供应链管理有限公司, doing business through the Firefly Mood and YINGHUOCHONG brands (“Firefly Mood,” “we,” “us,” or “our”).

Firefly Mood offers this website, including all information, content, features, products, and services available through it (collectively, the “Services”), to you subject to these Terms of Service (“Terms”).

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer the Services.

By accessing our website, creating an account, or purchasing a product, you agree to these Terms and the policies incorporated into them, including our:

Return and Refund Policy: https://fireflymood.com/policies/refund-policy

Shipping Policy: https://fireflymood.com/policies/shipping-policy

If you do not agree to these Terms, you must not use the Services.

ELIGIBILITY AND ACCOUNTS

You must be at least the age of majority in your state, province, or country of residence to use the Services or make a purchase.

You agree to provide accurate, current, and complete account, billing, payment, and shipping information. You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

You must notify us promptly if you believe your account has been accessed without authorization. You may not transfer, sell, or assign your account to another person.

PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display and describe our products accurately. However, product colors, lighting effects, brightness, and appearance can vary depending on your screen, room conditions, device settings, and other environmental factors.

Product packaging, accessories, specifications, software features, or compatible applications may be updated when reasonably necessary, provided that the product continues to perform its essential advertised functions.

Before purchasing, you are responsible for reviewing the product description, dimensions, compatibility information, electrical requirements, and intended use.

We may modify or discontinue a product, limit available quantities, or restrict sales to particular people, locations, or jurisdictions where reasonably necessary.

PRODUCT USE AND SAFETY

You agree to use products according to the supplied instructions, warnings, electrical ratings, and intended indoor or outdoor use.

Do not install, modify, open, repair, or use a product in a manner that is unsafe or inconsistent with its instructions. Stop using a product immediately if it appears damaged, overheats, produces an unusual odor, or otherwise presents a possible safety concern.

Keep electrical products away from water unless the product is expressly rated for use in wet or outdoor locations. Children should use products only under appropriate adult supervision.

ORDERS AND ACCEPTANCE

Submitting an order is an offer to purchase. An order is accepted only after we successfully process payment and issue an order confirmation.

We may reject, limit, hold, or cancel an order when reasonably necessary because of product availability, pricing or description errors, payment authorization problems, suspected fraud, resale activity, shipping restrictions, or legal requirements.

If we change or cancel an order after payment, we will attempt to notify you using the contact information provided with the order and will issue any required refund to the original payment method.

Please review your order carefully before submitting it. Cancellation requests are governed by the cancellation settings shown during checkout and our Return and Refund Policy.

PRICES, TAXES, AND BILLING

Unless otherwise stated, prices on the website are displayed in U.S. dollars.

Prices, discounts, and promotions may change without prior notice. The price charged is the price displayed when your order is submitted, subject to correction of obvious errors.

Applicable taxes and any available shipping charges will be displayed during checkout before you complete the purchase.

You represent that you are authorized to use the payment method submitted with your order. You agree to provide accurate billing and payment information and to keep that information current.

Payments may be processed by third-party payment providers. Their separate terms and privacy practices may apply to your transaction.

SHIPPING AND DELIVERY

Shipping destinations, processing times, estimated delivery times, tracking, delays, and address requirements are described in our Shipping Policy:

https://fireflymood.com/policies/shipping-policy

Delivery dates are estimates. If we cannot ship within the stated period, we will provide an updated estimate and any cancellation or refund options required by applicable law.

RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, damaged products, exchanges, and cancellation requests are governed by our Return and Refund Policy:

https://fireflymood.com/policies/refund-policy

Nothing in these Terms limits any mandatory consumer rights that apply to you.

INTELLECTUAL PROPERTY

The Services and their content—including text, photographs, graphics, videos, designs, product presentation, logos, trademarks, and software—are owned by or licensed to Firefly Mood, YINGHUOCHONG, or their respective rights holders and are protected by applicable intellectual property laws.

You may use the website only for personal, lawful, non-commercial shopping purposes. Without prior written permission, you may not copy, reproduce, distribute, modify, publish, sell, license, scrape, or commercially exploit any part of the Services.

No provision of these Terms grants you ownership of or a license to use our trademarks, branding, or other intellectual property except as expressly stated.

OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, applications, payment methods, social-media functions, or other services operated by third parties.

These third-party services may be governed by separate terms and privacy policies. To the extent permitted by law, we are not responsible for services controlled and operated independently by third parties.

Your use of optional third-party tools is at your own discretion and risk.

THIRD-PARTY LINKS

The Services may contain links to third-party websites. We do not control and are not responsible for the content, accuracy, security, products, policies, or practices of those websites.

Review the third party’s terms and policies before submitting information or completing a transaction with it.

RELATIONSHIP WITH SHOPIFY

Firefly Mood is hosted by Shopify, which enables us to provide the Services. However, purchases made through our store are transactions directly between you and Firefly Mood.

To the extent permitted by applicable law, Shopify is not responsible for the products sold by Firefly Mood or for claims, injuries, losses, or damages arising from a purchase or transaction between you and Firefly Mood.

PRIVACY

Our collection and use of personal information are governed by our Privacy Policy:

https://fireflymood.com/policies/privacy-policy

Because Shopify hosts our store, Shopify also processes information connected with your access to and use of the Services. Certain payment, analytics, fulfillment, and technology providers may process information as described in our Privacy Policy and their respective policies.

FEEDBACK AND USER CONTENT

If you submit a review, photograph, video, suggestion, or other content to us, you represent that you have the right to submit it and that it does not violate any law or third-party right.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display that content for operating, improving, and promoting the Services, unless prohibited by applicable law.

We may remove content that is unlawful, misleading, abusive, infringing, fraudulent, or otherwise inappropriate. We are not required to publish or respond to submitted content.

ERRORS AND AVAILABILITY

Information on the website may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, prices, promotions, shipping, delivery estimates, or availability.

We may correct errors and update information. If an error materially affects an order that you already submitted, we will notify you and provide an appropriate correction, cancellation, or refund option.

PROHIBITED USES

You may not use the Services:

For unlawful, fraudulent, deceptive, or malicious purposes
To violate intellectual property, privacy, or other rights
To submit false or misleading information
To distribute malware, viruses, spam, phishing messages, or harmful code
To harass, threaten, abuse, defame, or discriminate against another person
To interfere with the website, security controls, accounts, or network
To collect personal information without authorization
To scrape, crawl, copy, or extract website content for unauthorized commercial purposes
To bypass access controls, rate limits, robot exclusions, or other protective measures
To impersonate another person or misrepresent your affiliation

We may suspend or terminate access when we reasonably believe these Terms have been violated.

TERMINATION

You may stop using the Services at any time.

We may suspend or terminate your access if you violate these Terms, misuse the Services, create security or legal risk, or fail to pay amounts properly due.

Termination does not affect rights or obligations that arose before termination. Provisions that by their nature should survive termination will remain effective.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services are provided on an “as available” basis. We do not guarantee that website access will always be uninterrupted, secure, timely, or error-free.

Products are subject to any express warranties stated in their product descriptions or accompanying documentation. We do not exclude or limit warranties, guarantees, or consumer rights that cannot lawfully be excluded.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Firefly Mood and its directors, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services.

Where liability cannot lawfully be excluded, our total liability relating to a product or order will not exceed the amount you paid for the affected product or order, except where a different limitation is required by applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud, willful misconduct, or other liability protected by mandatory law.

INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Firefly Mood harmless from third-party claims, losses, or reasonable expenses arising from your unlawful use of the Services, violation of these Terms, or infringement of another party’s rights.

This provision does not apply to claims caused by our own unlawful conduct or where indemnification is prohibited by applicable law.

FORCE MAJEURE

We are not responsible for delay or failure caused by events reasonably outside our control, including severe weather, natural disasters, transportation disruptions, labor disputes, government actions, public-health emergencies, power failures, telecommunications failures, or carrier interruptions.

This section does not remove any cancellation or refund rights required by applicable law.

SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed if necessary. The remaining provisions will remain effective.

WAIVER AND ENTIRE AGREEMENT

Failure to enforce a provision of these Terms is not a waiver of that provision.

These Terms and the policies incorporated into them constitute the entire agreement between you and us concerning use of the Services and supersede prior communications relating to the same subject.

ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may transfer our rights and obligations as part of a merger, acquisition, corporate reorganization, sale of assets, or transfer of the business, subject to applicable law.

GOVERNING LAW

These Terms are governed by the laws applicable in the jurisdiction where the merchant is established, without regard to conflict-of-law rules.

This provision does not deprive consumers of mandatory protections or access to courts available under the laws of their place of residence.

CHANGES TO THESE TERMS

We may update these Terms by posting a revised version on this page. The “Last updated” date will identify the latest revision.

Material changes will apply prospectively unless applicable law requires otherwise. Continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms.

CONTACT INFORMATION

Questions about these Terms may be sent to:

Firefly Mood / YINGHUOCHONG
Operated by: 三人行（惠州）供应链管理有限公司
Website: https://fireflymood.com
Email: zbing8969@gmail.com